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Cookie & privacy

Cookie policy

We use cookies. A cookie is a small file composed of letters and numbers. Cookies contain information stored on your computer or mobile devices hard drive. We use cookies to know that it is you that is using our website and to provide a browsing experience that is unique to you. Cookies are used by Homes in Heaven so that our website can remember what you have done whilst browsing our website. To do it we, for instance, register and store your log-in details, the pages you visited on our website, how far you have progressed with an order, what is in your shopping cart etc.

Technically you need to know that there are two types of Cookies: session cookies or persistent cookies. Session cookies are deleted from your computer when you close your web-browser. Persistent cookies will remain stored on your computer until deleted or until they reach their expiry date.

We use the following cookies:

1. Analytical/performance cookies to for instance recognise and register the number of visitors we have and to see how visitors use our website. This helps us improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

2. Functionality cookies to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences, allow for live chat support on your browsing experience.

3. Targeting cookies where we register your visit to our website, the pages you have watched and the links you have followed. We will use this information to make our website and the information displayed on it more relevant to your interests.

When you visit our website, we may automatically collect the following types of information from you: Your internet protocol (IP) address, your login information, time zone setting, operating system and platform, information about your visits including the URL you came from, your country, the search terms you used in our website, products you viewed and searched, your preferred store, page response times, download errors, length of visits to certain pages, page interaction information, (such as scrolling, clicks, and mouse-overs) and the methods used to browse away from the page. We may collect this information from you whether or not you have made a purchase with Homes in Heaven.

By using the Homes in Heaven website on a computer or mobile device, you have to option to agree to our Privacy and Cookies policy and consent to our use of cookies.

You can usually use the browser that you are using to view this website to enable, disable or delete cookies. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note that if you set your browser to disable cookies, you may not be able to access secure areas of the website and other parts of the website may also not work properly.

You can find out more information about how to change your browser cookie settings online for example at www.allaboutcookies.org.

This policy may be updated from time to time, so please check back on a regular basis for any changes. The last modification date of this document is shown at the top of this page.

If you have any questions about this Cookie Policy, please contact us by email at help@homesinheaven.com